We helped one of the world’s largest banks define a new purpose and values to align 200,000 employees behind a revitalised culture and growth strategy. As launch neared, leadership were energized by the language, but we knew success meant showing people how to turn words into action.
In the US, the team was emerging from years of re-organization. They needed to signal, both internally and externally, that they were focused, confident, and ready to grow. We partnered with the local marketing team to use the new purpose to amplify their strengths, especially their international edge in a US-dominated market. Then, working with HR, we reshaped the employee experience to re-engage teams, attract talent, and build a culture people were proud of. The impact reached far beyond the US, inspiring teams around the world.