Waking Up Australia: Uncle Toby's

How an iconic breakfast brand reignited their cultural relevance to drive sentiment, salience and sales

Services

Brand Positioning & Narrative
Challenger Strategy

The Challenge

Uncle Toby’s oats were ‘iconic’. Yet at the same time, the last thing consumers could really recall about the brand was athletes in red swimwear, which they hadn’t featured for decades. And like many heritage brands in the CPG category, Uncle Toby’s was fighting new and exciting entrants in their category that loudly shouted their functional claims. The challenge they faced was therefore two-fold: recapture the magic of their old creative whilst steering clear of the trendy ingredient war permeating the category.

The Unlock

eatbigfish helped the team probe deeper into why the athletes ads had clicked where everything else had failed. And the team realized they’d been drawing the wrong conclusions: they’d told themselves the work had tapped into a ‘heath and fitness’ vibe that resonated with consumers. But the truth was, it was much more likely that people loved the athletes ads because they were fun, had their finger on the pulse of Australian popular culture and just felt really Aussie.

Once the team started believing that Uncle Toby’s could be, and needed to be, fun again, they were away. Their confidence grew. The ideas got bigger and bolder. Above all, the team started really enjoying working with the brand and it shone through in their work. A new positioning saw Uncle Toby’s making an ‘Oatervention’, challenging moments of superficiality in Aussie life, to WAKE AUSTRALIA UP.

Inputs

  • Consumer Deep Dive
  • Category Competitor Analysis
  • Interviews with key stakeholders
  • Brand History Immersion

Deliverables

  • Challenger Masterbrand
  • Strategic Summary
  • Strategic Roadmap

The Challenge

Uncle Toby’s oats were ‘iconic’. Yet at the same time, the last thing consumers could really recall about the brand was athletes in red swimwear, which they hadn’t featured for decades. And like many heritage brands in the CPG category, Uncle Toby’s was fighting new and exciting entrants in their category that loudly shouted their functional claims. The challenge they faced was therefore two-fold: recapture the magic of their old creative whilst steering clear of the trendy ingredient war permeating the category.

The Unlock

eatbigfish helped the team probe deeper into why the athletes ads had clicked where everything else had failed. And the team realized they’d been drawing the wrong conclusions: they’d told themselves the work had tapped into a ‘heath and fitness’ vibe that resonated with consumers. But the truth was, it was much more likely that people loved the athletes ads because they were fun, had their finger on the pulse of Australian popular culture and just felt really Aussie.

Once the team started believing that Uncle Toby’s could be, and needed to be, fun again, they were away. Their confidence grew. The ideas got bigger and bolder. Above all, the team started really enjoying working with the brand and it shone through in their work. A new positioning saw Uncle Toby’s making an ‘Oatervention’, challenging moments of superficiality in Aussie life, to WAKE AUSTRALIA UP.

“The team found the process very powerful, reconnecting us with the rich potential within Uncle Toby's and revealing an exciting path forward.

Importantly, while we were following the eatbigfish well-oiled process, it didn’t feel like your workshop, it was very much ours.”

Kathryn Bates
Strategy & Innovation Manager
Cereal Partners Worldwide (Nestlé & General Mills)

“The team found the process very powerful, reconnecting us with the rich potential within Uncle Toby's and revealing an exciting path forward.

Importantly, while we were following the eatbigfish well-oiled process, it didn’t feel like your workshop, it was very much ours.”

The Output

The “For Goodness Sake” campaign won a Gold Effie, reversed a decline in category share, saw a leap in brand saliency of over 20%, lifted brand sentiment by 46% and delivered a 29% incremental sales impact.  

eatbigfish Team

  • Cecilia Hund, Strategy Director
  • Toby Brown, Strategy Director
  • Kirstin Piening, Strategy Director

Agency Partners

  • Ogilvy
  • Edison
  • Forward Sydney

The Output

The “For Goodness Sake” campaign won a Gold Effie, reversed a decline in category share, saw a leap in brand saliency of over 20%, lifted brand sentiment by 46% and delivered a 29% incremental sales impact.  

Impact

20%
Increase in brand saliency
46%
Improved brand sentiment
29%
Incremental sales impact