3 bits of advice on innovating within the service industry

Starting from today, we’ll be putting up a new “3 bits of advice” video every Friday to give you food for thought for the weekend. Watching it obviously counts as work… We’ll be hosting these over at our facebook page: http://facebook.com/eatbigfish

To start us off we have Tom Marchant, co-founder of luxury travel company Black Tomato giving us his 3 bits of advice on innovating within the service industry.

Check out Black Tomato here.